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Payment Policy
Payment methods: PayPal | Money Orders | Cashier's Checks | Personal Checks | eChecks
If paying by eCheck via PayPal, Money Orders, Cashier's Checks, or Personal Checks your order will be processed once payment clears.
Sales Tax: We charge 7% Sales Tax for orders shipped to Florida
We will begin to process your order once your payment is received & cleared.
Please verify your PayPal email and shipping addresses are up to date before submitting your payment. We are not responsible for any wrong or undeliverable addresses.
Shipping Policy
Order Proccessing Time: Most orders are processed within 1 Business Days of receiving clear payment. However, some orders may take up to 5 Business Days to process (Excludes Weekends & Holidays).
We ONLY ship to the 48 Contiguous States (USA). AK, HI, & PR NOT included.
If you live in AK, HI, PR, or Canada, please contact us to check if we can ship a particular item to your location.
FREE Shipping is to the 48 contiguous states - AK, HI, PR, or Canada - Contact us for a shipping quote.
We currently DO NOT ship to: PO Box, Military APO, FPO, AE, or International.
Tracking confirmation is provided once shipment is confirmed.
Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses
Undeliverable orders are subject to a 25% restocking fee (See our returns policy for more details.)
Return Policy
General Information
We stand behind every product that we sell. Returns are accepted within 14 days for DAMAGED or DEFECTIVE items ONLY (Excludes Sea Eagle Products - Check Sea Eagle Products return policy).
Returned items must include the box, manuals, accessories, packaging, etc.
All returns MUST BE approved and accompanied by a RMA Number.
Returns without an RMA will be rejected and will not be honored.
Contact us via eBay Messages to request an RMA number.
25% restocking fee applies to all returns
Please allow up to 10 business days to process returns and exchanges.
Certain products cannot be returned – Please read “Cannot be Returned” section.
Undeliverable addresses are subject to additional charges and fee.
Return/Exchange Request Claim Deadlines
*Defective Goods: 14 Days of Delivery receipt
*Mis-shipped Goods: 36 Hours of Delivery Receipt
*Shipment Damaged Goods: Goods damaged by carrier during transit MUST be reported within 48 Hours of Delivery Receipt. It may require up to 1-3 weeks processing by carrier
Warranty
*Most NEW products come with a One (1) year manufacturer warranty - Sea Eagle products come with a (3) year manufacturer warranty
*Most FACTORY REFURBISHED products come with 30-90 days manufacturer warranty
*For ALL Defective products past the 14-Day policy: Customer MUST contact the manufacturer to pursue the manufacturer warranty
Return Shipping Costs & Fees
*Shipping cost is the responsibility of the customer and ARE NOT refundable.
*A 25% restocking fee applies to all returns (excludes mis-shipped goods)
*Unauthorized, Refused, and Undeliverable Returns: Subject to related shipping and 20% re-stock fees, May be subject to $10.00 shipping carrier penalty fee. Buy4Less Direct takes possession of unclaimed, unauthorized product returns after 45 days
*Note: If a return is made of an item that shipped with free shipping, the normal shipping charges for the shipping method used will be deducted from any credit.
Sea Eagle Returns Policy
*All Sea Eagle products are guaranteed against manufacturing defects for 3 years from date of purchase.
*No Sea Eagle brand merchandise (including defective items) will be accepted for credit.
*If our product is found to be defective, we will repair or replace it within 14 Days from the shipment received date.
*After the 14-Days, all warranty claims are to be done through the manufacturer.
*Before returning a Sea Eagle product, contact us for a RMA number (Return Authorization Number).
*Returns without an RMA # will not be accepted at our warehouse.
*RMA # must appear on the outside of all returns or they will be refused.
*Returned items must include the box, manuals, accessories, packaging, etc.
*Return shipping charges will be the responsibility of the customer under all circumstances.
RMA
All returns MUST BE approved and accompanied by a RMA Number.
Returns without an RMA will be rejected and will not be honored.
A 25% restocking fee applies to all returns. Defective/Mis-shipped products excluded
Please Note: The RMA Number must appear on the outside of the Packing Box upon the return of your product.
If your return has not been assigned an RMA Number, Buy4Less Direct will not honored and process the return.
Contact us via eBay Messages to request an RMA number.
Include a brief description of the problem
If possible, send us pictures to [email protected]
ALL RETURN REQUESTS MUST BE FORMALLY SUBMITTED AND APPROVED PRIOR TO RETURN.
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